Location:
LCA NEWCASTLE Posted on:
18 January 2024 Salary: Full-time
We are currently seeking an experienced and highly motivated Clinic Manager to join our prestigious clinic. As the Clinic Manager, you will play a crucial role in overseeing the day-to-day operations of our clinic, ensuring the highest level of service and customer satisfaction.
ROLE & RESPONSIBILITIES
Ensure that financial budgets for sales, conversion, product attachment and labour productivity are achieved
Continually assess the performance of each treatment category within the clinic (laser, skin, inject and body) and create action plans to address any areas of underperformance
Manage and coach your team members to achieve and exceed their agreed Key Performance Indicators (KPIs)
Plan and manage staffing requirements of the business to ensure adequate coverage and labour productivity
Lead the team to deliver on our Customer Value Proposition (CVP) – Beauty Tailored To You
Ensure that marketing promotions and campaigns are executed in clinic
ABOUT YOU
The ideal candidate will possess:
Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
A background in retail, hair and beauty or service industries is highly regarded or in a similar role
Proven capability to motivate staff to achieve KPI targets
Ability to work in a very high-volume, fast-paced environment
Proficient in using salon management software and other relevant computer applications.
Business Qualifications desirable
PERKS
Generous discounts on treatments and products
Monthly incentives and opportunities to earn bonuses
Top performers get invited to our annual black-tie Gala Dinner, held at a surprise location every year
Access to our Employee Assistance Program
Amazing careers pathways through our ever-growing 200+ clinics worldwide
CAREERS TAILORED TO YOU
Established in 2008, Laser Clinics is the market leader in non-invasive aesthetic treatments. Our business comprises of laser hair removal, cosmetic injectables, advanced skin treatments, and the high-performing skincare brand, Skinstitut. HOW TO APPLY
If you would like to become a part of our motivated team, kindly submit your resume by clicking on the 'Apply Now' button.