Location:
LCA SUPPORT OFFICE Posted on:
14 March 2024
Regional Manager – Corporate
We're on the lookout for a Regional Manager who is people focused and shares our passion for helping more people feel their version of good. As a Regional Manager, you will be predominantly on-road, responsible for leading the performance and operations of the nominated portfolio of one of our corporate clinic regions.
What you'll do:
Clinic revenue and profitability: develop and execute strategies and plans to improve sales, increase productivity and margin performance across the region that delivers improved sales and clinic profitability.
Customer experience: lead clinic policy and procedure to enable Clinic Managers to operate clinics in an effective and compliant manner. Identify learning and capability opportunities for improved delivery of the Laser Clinics Experience (LCX), improved cross-sell and upsell across all treatment categories with a view to exceeding our client’s expectations.
Leadership and management of the team: lead, coach and manage clinic team members, with a focus on driving performance, profitability, and compliance.
Success will be measured by:
Consistent like for like cash sales and earned revenue growth from the region
Improved clinic profitability (EBITDA) year on year
Superior customer experience measured by NPS score
Labour productivity and utilisation above benchmark
Recruitment and retention of talent
We'd feel ELECTRIC if you have:
Tertiary qualifications in business is highly regarded
Multi-site, people focused management experience in a sales driven role is essential (must have held a Regional/Area Manager position within retail, beauty, cosmetics or healthcare industries)
Demonstrable ability to work effectively across internal and external organizations is key, influencing and leading cross functional teams
Must have a demonstrated commercial mindset, with a proven track record of delivering oustanding outcomes and business performance
Must be highly organized, detail-oriented and possess strong analytical and problem-solving skills
Exposure to balance sheets and P&L statements
Strong communication and influencing skills
A strong ability to operate in a high pressure environment
About the Team:
At Laser Clinics, we believe that everyone deserves to feel confident, inside and out.
We've been in the confidence business since 2008. Our external beauty solutions help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll really feel it at every step of the journey.
All of our services are medically-backed, and our skin treatments dermatologically approved. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies.
To help you feel GOOD at Laser Clinics, we offer:
Lucrative, monthly performance based bonuses
Heavily discounted treatments in-clinic (up to 70% off RPP)
Quarterly complimentary Skinstitut products
Access to Employee Assistance Program (EAP)
Ability to purchase additional annual leave up to 2 weeks
Centrally located office in the heart of North Sydney
What we offer goes beyond just a job. Join us, and you'll experience a dynamic and supportive work environment where your contributions are valued, and your potential is limitless.
If you're ready to make a difference and be part of something special, apply now and let's ignite confidence together. Feel WICKED. Feel DREAMY. Feel ELECTRIC. Feel FIERCE. Feel Laser Clinics.