Clinic Manager

Location: LCNZ QUEEN ST
Posted on: 26 March 2024
Salary: Full-time

At Laser Clinics New Zealand, we are dedicated to fostering a diverse and inclusive workplace culture where individuals can thrive. As the largest cosmetic clinic globally, specialising in Laser Hair Removal, advanced skin treatments, cosmetic injectables, and body sculpting. Our tailored approach ensures every client achieves their desired results, leaving our clinics satisfied and confident.

THE ROLE 

As the Clinic Manager at Laser Clinics Queen Street, you will play a pivotal role in leading, coaching, and driving the performance of your team and clinic business. You will be responsible for ensuring exceptional service delivery, meeting financial targets, and fostering a culture of continuous improvement.

 
ROLE & RESPONSIBILITIES

  • Lead and perform skin, laser, and Skinstitut treatments
  • Meet financial targets for sales, conversion, product attachment, and labour productivity
  • Assess and address performance gaps in each treatment category
  • Coach team members to achieve and exceed KPIs
  • Manage staffing requirements to ensure optimal coverage and productivity
  • Uphold our Customer Value Proposition
  • Foster a culture of feedback and performance improvement
  • Oversee marketing promotions and campaign execution
  • Manage financial aspects including payroll, time, attendance, and invoices
  • Drive operational excellence and retail disciplines


ABOUT YOU

The ideal candidate will have:

  • Formal Beauty Qualification (minimum Level 4, ideally Graduate Diploma.)
  • Experience in Advanced Aesthetics, Laser, or equivalent
  • Minimum 3 years of experience in Advanced Beauty
  • Previous experience in team leadership preferred
  • Proven ability to motivate staff to achieve KPI targets
  • Strong communication skills and a positive team culture driver
  • Ability to thrive in a high-volume, fast-paced environment
  • High computer literacy


PERKS

  • Generous discounts on treatments and products 
  • Monthly incentives and opportunities to earn bonuses 
  • Top performers get invited to our annual black-tie Gala Dinner, held at a surprise location every year 
  • Access to our Employee Assistance Program 
  • Amazing careers pathways through our ever-growing 200+ clinics worldwide 


CAREERS TAILORED TO YOU

Established in 2008, Laser Clinics is the market leader in non-invasive aesthetic treatments. Our business comprises of laser hair removal, cosmetic injectables, advanced skin treatments, and the high-performing skincare brand, Skinstitut. 

 
HOW TO APPLY

To join our talent pool for future and current opportunities in NZ please submit your resume by hitting the 'Apply Now’ button. 

laserclinicsnewzealand.co.nz/careers 

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